Infinity® System Control (Black)
SYSTXCCITC01-C
Advanced comfort and energy management for your home.
The Infinity System Control offers intuitive features for managing humidity, airflow, and ventilation and is designed exclusively for the Carrier Infinity system. With real-time energy tracking, control of up to eight zones, and secure Wi-Fi® connectivity for access anywhere,¹ it empowers energy-conscious homeowners. Compatibility with Greenspeed® technology and Hybrid Heat® systems helps to ensure your performance and comfort.
Features
Tracks energy use in real-time and adjusts automatically to help minimize costs and maximize value.
Control from anywhere via the secure Carrier SmartHome App for iOS® and Android® devices.¹
Integrates seamlessly with Amazon® Alexa® for an enhanced connected-home experience.²
Easily switch between comfort settings like home, away, and sleep modes for ultimate convenience.
Manage up to eight zones with optional Infinity® zoning panel to harness more precise comfort tailored to your home’s unique needs.
Experience peace of mind with Carrier's Consumer Choice Warranty. Upon timely registration, on eligible equipment select either a 10-year parts only limited warranty or a 5-year parts, plus a 3-year labor limited warranty.⁴
Experience advanced comfort and potential savings with the Carrier Infinity System Control, tailored to meet your lifestyle needs.
Customer Reviews
3.9 /5
3.9 rating of Reviews (111)
Mixed satisfaction with Model C Thermostat
April 8, 2026
Thermostat works fine with one exception. Even though it is a smart thermostat I am still unable to establish communication between it and my smart phone. I have reported the issue to the Carrier Remote Access Team but there has been no resolution.
Just okay
April 5, 2026
It’s an okay thermostat. Not particularly intuitive or user friendly, but does what it’s supposed to do. Reduced my rating because it was an ordeal to get it to connect to the main Carrier site, which is necessary to use any of its web features. Took numerous calls to Carrier for them to pinpoint why my unit wasn’t being recognized in their system and being authorized to connect, even though it was brand new and professionally installed.
Infinity System Contro;
April 3, 2026
Very easy to use
Easy to use
April 1, 2026
Was easy to set uo and I can make changes through the APP
Issue is knowing if it is working
March 30, 2026
When the controller is working properly it seems to work fine. Our problem has been that when we experience an electrical power failure the controller sometimes does not come on again when the power is restored. We have woken up several mornings to discover a very cold main floor on our house. The only way to know the controller is not working is to look at it (to see a black screen). The only way to get it to work is to pull it off the wall and then reinsert it in its holder. This is the 2nd generation of the controller we have had and we had a similar issue with the first generation. Given that you have an APP (which I have installed), the app should give some type of notification that the controller is offline. Your marketing story really breaks down in this area.
Very easy to use and provides useful information
March 30, 2026
The Infinity System Control SYSTXCCITC01-C Thermostat that I use to control my Carrier Greenspeed HVAC system make it very easy to control temperature schedules and other settings on my system. I can also see the utility usage and cost. It uses Wi-Fi and an app to control it from anywhere with Internet access. Firmware updates install through the Internet, very easy. I recommend it.
Documents
Brochure
Infinity System Control Consumer Brochure
Carrier SmartSave Program - Consumer Leaflet (only available in select regions)
Infinity System Control Registration Instructions Quick Start
Owner's Manual
SYSTXCCITC01-C, SYSTXCCWIC01-C Commande de système InfinityMD Manuel d’utilisation
SYSTXCCITC01-C, SYSTXCCWIC01-C Infinity System Control Owner's Manual
Commande de système InfinityMD SYSTXCCITC01-C, SYSTXCCWIC01-C Manuel d’utilisation
Warranty Card
Limited Warranty for System Control, Wireless Access Point (Router), Network Interface Module, System Access Module, Remote Access, Smart Sensor, 4 Zone Board, Remote Room Sensor
Garantie limitée pour commande de système Infinity??, module d’interface réseau, module d’accès au système, accès à distance large bande CAT5, panneau à 4 zones, capteur à distance, capteur intelligent
California residents please see Proposition 65
Legal disclaimer
1. When connected to the Internet through a Wi-Fi® network
2. With your iOS® or Android devices.
3. SmartSave occasionally adjusts your thermostat set point or HVAC system up to 4 degrees, while giving you the flexibility to reset your thermostat to your desired comfort level at any point from the thermostat or the Carrier SmartHome app. Reducing energy usage during higher rate, peak demand periods contributes to electricity savings on your utility bill. Savings and ability to save energy may vary depending on your location, utility provider, home, equipment, weather, and other factors. Continued participation is required for ongoing incentives. Program and incentives are subject to change. See Program Terms & Conditions for complete details.
4. To the original owner on eligible equipment for eligible residential applications. Warranty period is 5 years if not registered within 90 days. Jurisdictions where warranty benefits cannot be conditioned on registration will automatically receive a 10-year parts limited warranty, which can be changed to the 5-year parts, plus a 3-year labor option on eligible equipment within the first 90 days after installation. The 5-year parts, plus 3-year labor warranty option is available only if the installing dealer/contractor has elected to participate in the Consumer Choice warranty program and has accepted the Consumer Choice dealer terms and conditions.